Independent Ombuds Services

IOS offers early identification and prompt, cost-effective, resolution of employee,  customer, vendor issues

WHAT WE OFFER

A.  Full-Service (Custom-Designed)
 

• Independent, Impartial, Confidential, Informal Communications Channels
• Of Suspected Wrongdoing, Ethical Dilemmas, and Positive Suggestions
• From Your Employees and Clients/Customers and Vendors/Suppliers
• Via Your Assigned Professional IOS Primary Advisor
• Directly to Your Designated Senior Management
• To Confer on Appropriate Courses of Action
• Including Ombuds Special Services

 B.  Discrete Ombuds Special Services

Select to augment and complement your existing ombudsman or similar capabilities.

• Investigations
• Fact-Finding 
• Exit Interviews
• Conciliation
• Mediation
• Conflict Management Training (preventive and remedial)
• Assessments of Corporate Policies and Practices

VALUE TO YOUR COMPANY

• Identify and Resolve Disputes Quickly and Fairly and Privately
• Avoid Debilitating Litigation
• Protect Reputation
• Promote Loyalty
• Increase Morale and Productivity
• Existence of Program Itself Deters Wrongdoing
• Address Legal Requirements for Internal Compliance Systems
  
  • United States Sentencing Guidelines
  • Sarbanes-Oxley
  • Dodd-Frank
• Avoid Debarment as Government Contractor
• Market as a Competitive Advantage

WHY CHOOSE IOS

• The Next Generation
• Superior Team Expertise
• Lower Cost than a Salaried Manager with Benefits and Overhead
• Greater Independence and Credibility
• Flexible – Only When and What Services You Require

HOW SERVICES ARE DELIVERED

• Custom-Designed to Meet Needs and to Complement Existing Programs
• Confidential and Secure Telephone Hotline and Fax, Email, Postal Addresses
• Assigned Seasoned Professional IOS Primary Advisor
• Familiar with Your Business and its Operations and Culture
• To Confer with Your Designated Senior Management
• On Appropriate Courses of Action