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Kharyne Neptune is a skilled negotiator and mediator with decades of business and professional experience in healthcare and professional liability claims, and on-the-ground knowledge and understanding of African and Caribbean cultures.
Kharyne has over twenty years of supervisory and managerial experience at American International Group, Inc. (AIG). As its Assistant Vice President, Structured Claims Department, she led an initiative to increase use of tax-free annuities to provide claimants with periodic settlement payments, during which time sales of its tax-free annuities grew to over $640 million dollars. She managed a staff of three employees and 170 independent brokers, created an employee and sales-force recognition program, designed and published a quarterly newsletter, collaborated with outside counsel on litigation, and monitored and influenced legislation impacting tax-free annuities.
As Claims Analyst and then Supervisor, AIG Professional Liability Claims Department, and then Director, AIG Healthcare Claims Department, she analyzed and evaluated the merits of claims against AIG insureds, and damage exposure, retained and managed outside counsel, negotiated numerous complex multi-million dollar claims, created and presented in-house seminars on negotiation skills, liability and damage assessment, and successfully trained and mentored subordinates for promotion.
Earlier in her career Kharyne was employed by the New York Environmental Control Board to analyze cases involving health and consumer affairs violations. For Orange and Rockland Utilities she negotiated and prepared commercial contracts and drafted the company’s affirmative action plan. And, for the New York Office of Inspector General, she managed investigations and defended the city in administrative proceedings on employment matters.
Internationally, she has studied in Strausbourg, France, and has traveled to South Africa to study economic development, to Cuba to explore educational and urban development programs, to Kenya with a medical group in a rural clinic, and is currently organizing a group to develop a food and agricultural cooperative in rural Haiti. Kharyne is of Haitian descent and is fluent in French and Creole as well as in English, and has reading knowledge of Spanish.
Kharyne is a credentialed and experienced mediator. In addition to her direct business experience Kharyne has education and training in the area of negotiation and conflict resolution. She received certification from the Harvard Negotiation Program, and New Jersey and New York Mediation Programs. Additionally, she has lectured at various conferences and events on the topic of conflict resolution and volunteered her services at various programs including assisting train new mediators through the New Jersey Association of Professional Mediators and Rockland County’s Community Mediation Program.
Kharyne has served actively with various trade and community organizations. Currently she volunteers as a Board Member for Casa Morris and Sussex County; Greater Newark Charter School; Morris County Urban League, Strategic Planning Committee and their Youth Program and is an active member of the New Jersey Association of Professional Mediators.
Accolades and awards include Rockland County Outstanding Volunteer Award, Rockland County’s NAACP Outstanding Volunteer Award, and the Helen Cromer Fellowship Award from Alpha Kappa Alpha Sorority, Inc.
Kharyne has a law degree from Pace University Law School and a Bachelor of Science degree in Economics from Syracuse University’s School of Maxwell.
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